FAQs & Troubleshooting
Latest |
198 Results
- 10103/23/2016What can happen if the wrong paper is used in your machine.
- 10203/23/2016What is the BRAdmin Professional software used for?
- 10311/10/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 10404/06/2015Is my Brother machine compatible with Windows Vista?
- 10504/06/2015What kind of the USB Flash Memory Drive I can use?
- 10611/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 10711/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10811/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10906/09/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 11002/20/2014Check the firmware version.
- 11101/29/2014How do I improve the gray color when printing a monochrome document in Color Mode?
- 11201/27/2014"JAM DUPLEX" error appears on the LCD. What should I do?
- 11301/27/2014"JAM REAR" error appears on the LCD. What should I do?
- 11401/27/2014"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 11501/27/2014How can I clean the corona wire of the drum unit?
- 11601/27/2014How do I install the Optional Tray Unit?
- 11701/27/2014How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 11801/17/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 11910/30/2013The printer prints unexpectedly or it prints garbage.
- 12010/23/2013How do I improve the color density? (Print Calibration)
- 12106/18/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12206/18/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12305/17/2013Printouts have a color misregistration.
- 12405/16/2013Uneven density appears periodically in the horizontal direction.
- 12505/16/2013The color of printouts are not what I expected.
- 12605/15/2013When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 12705/14/2013The printer cannot print full pages of a document. An error message "Out of Memory" appears.
- 12805/14/2013Toner scatter or toner stain.
- 12905/13/2013Printouts have a curl or wave.
- 13005/10/2013Printouts have wrinkles.
- 13105/10/2013Spots are printed at 75mm.
- 13205/10/2013White streaks or bands down the page.
- 13305/10/2013Colored lines across the page.
- 13405/10/2013White lines or bands or ribbing across the page.
- 13505/09/2013Colors are light or unclear on the whole page.
- 13605/09/2013How do I install additional memory?
- 13705/09/2013How do I clear paper jams?
- 13804/26/2013White spots or hollow print.
- 13904/26/2013Colored streaks or bands down the page.
- 14004/25/2013I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 14104/25/2013Completely blank or some colors are missing.
- 14202/28/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 14310/05/2012How do I clear the message "Print Unable 32" from the LCD display?
- 14409/07/2012I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 14505/17/2012Can I print on transparencies e.g. for overhead projectors?
- 14605/08/2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 14703/12/2012Print the Network Configuration List.
- 14801/26/2012I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14912/05/2011I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 15011/16/2011The paper is skewed when it's printed.