FAQs & Troubleshooting
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198 Results
- 101I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 102What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 103When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 104How do I use the "Print to file" feature?
- 105How do I clean the Drum Unit?
- 106Print a Printer Settings page
- 107I cannot connect to the print server using my web browser. What should I do?
- 108'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 109The printer cannot print full pages of a document. An error message "Out of Memory" appears.
- 110How do I repack the printer?
- 111How do I replace the Waste toner box?
- 112Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 113The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 114I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 115Spots are printed at 75mm.
- 116I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 117How do I disable the APIPA protocol?
- 118Print on both sides of the paper. (For Macintosh Users)
- 119I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 120What driver package format is supported by my Linux distribution?
- 121My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 122I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 123Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 124Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 125Windows 10 Support Information
- 126Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 127Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 128Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 129What is the difference between the toner cartridge and the drum unit?
- 130I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 131A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 132I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 133I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 134In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 135Clear white lines or ribbing down the page on 2-sided(duplex) print.
- 136I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 137What are supported file formats for the direct print feature?
- 138How do I improve the gray color when printing a monochrome document in Color Mode?
- 139My Brother machine misfeeds paper.
- 140Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 141Colored lines across the page.
- 142How can I clean the corona wire of the drum unit?
- 143Colors are light or unclear on the whole page.
- 144How do I use the "Booklet Printing" feature?
- 145What are the expected yields of the consumables?
- 146What is the unprintable area per page?
- 147What is the recommended paper?
- 148Can I buy any MICR toner?
- 149My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 150How do I adjust the print position of each color?