FAQs & Troubleshooting
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189 Results
- 101I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 102All print jobs are aborted and nothing is printed. (Linux)
- 103I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 104I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 105I am unable to print from a client PC to a printer on a print server. (Linux)
- 106I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 107I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 108When printing with monochrome laser printer, the print position shifts. (Linux)
- 109Pre-Required Procedures (Linux)
- 110The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 111Delete print jobs from the print queue.
- 112Download a file from the "Downloads" section and save it to Windows 8 computer.
- 113Open the Control Panel (For Windows)
- 114Install the built-in drivers (For Windows 8 and Windows 10)
- 115Verify the Brother machine connected to the Wired Network (For Windows)
- 116I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 117A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 118The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 119I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 120Change the printer driver settings (Windows/macOS)
- 121I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 122I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 123Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 124Windows 7 Support Information
- 125I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 126NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 127I updated the Web BRAdmin and cannot enable the logging function.
- 128Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 129What is Optional Font Package (BS-3000)?
- 130I cannot print from the MP Tray. Why?
- 131How do I replace PF KIT?
- 132How do I replace LASER KIT?
- 133TONER EMPTY
- 134TONER LOW
- 135What kind of labels and transparencies can I use?
- 136What kind of paper should I avoid?
- 137JAM DUPLEX
- 138IGNORE DATA
- 139What do LCD messages on Display (Maintanance messages) mean?
- 140What do LCD messages on Display of a control panel mean?
- 141How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 142How do I turn off the Quick Print Setup?
- 143What is the protocol specification of the NC-4100h Type 2 print server?
- 144Which emulation modes does this printer have?
- 145How do I check the driver version in Windows® (PCL Printer Driver)?
- 146The print speed slows down.
- 147The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 148Where do I find a Parallel or USB interface cable?
- 149How to Wake-up the printer.
- 150Can my printer work on a SAP system?