FAQs & Troubleshooting
![]() |
Popular |
186 Results
- 101Delete a network scanner entry. (Linux)
- 102Uninstall Scan-key-tool. (Linux)
- 103I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 104All print jobs are aborted and nothing is printed. (Linux)
- 105I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 106Firewall port requirements of the Scan Key Tool (Linux)
- 107Install the built-in drivers (For Windows 8 and Windows 10)
- 108The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 109What is the difference between the toner cartridge and the drum unit?
- 110I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 111A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 112I cannot print from my computer via USB.
- 113I cannot print from my computer via network. (For Macintosh)
- 114I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 115How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 116Scan a document from the Windows Vista Photo Gallery
- 117PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 118When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 119How do I uninstall MFL Pro Suite for Windows® 98 users?
- 120How do I uninstall MFL Pro Suite for Windows® 2000 users?
- 121In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 122The Interface of the Control Center has changed suddenly. Why?
- 123When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 124The keys on the control panel do not respond.
- 125Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 126The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 127I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 128When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 129Replace the drum unit.
- 130I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 131The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 132I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 133I cannot install Brother drivers on Debian 10 or later (Linux)
- 134Scan using XSane or GIMP (Linux)
- 135Cannot print after a Windows 10 update (June 2020)
- 136The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 137I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 138The driver installation finished successfully but I cannot print. (Linux)
- 139Print command (LPR) (Linux)
- 140Command List of brscan. (Linux)
- 141Uninstall the scanner driver. (Linux)
- 142How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 143Print command (cupswrapper) (Linux)
- 144I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 145I am unable to print from a client PC to a printer on a print server. (Linux)
- 146I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 147I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 148To install the printer driver easily using a tool. (Linux)
- 149When printing with monochrome laser printer, the print position shifts. (Linux)
- 150I want to print using CUPS while keeping SELinux enabled. (Linux)