FAQs & Troubleshooting
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122 Results
- 101What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 102I connected multiple printers of the same model to one computer but can only print from one of them.
- 103The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 104How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 105Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 106Where can I download the latest P-touch Editor for Mac?
- 107I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 108I cannot save a file downloaded from the Brother support website (For Windows)
- 109The printer stops while printing a label.
- 110Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 111"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 112Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 113The fabric tape became detached after washing.
- 114The top and base layers of the laminated tape are misaligned.
- 115How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 116I cannot read the display clearly (the screen is too light or dark).
- 117How do I type accented characters?
- 118How do I type symbols?
- 119Printing is not possible. (P-touch Editor5.3 for Mac)
- 120I can no longer print from my computer, even though I was able to print previously.
- 121Why do stripes appear on my label?
- 122I cannot install the printer driver because the installation stops after I connect the printer to my computer.