FAQs & Troubleshooting
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165 Results
- 10112/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 10212/09/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 10312/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 10412/09/2019The printing position shifts vertically or horizontally. (Linux®)
- 10512/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 10612/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 10712/09/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 10812/09/2019I cannot save the edited text file. (Linux®)
- 10912/09/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 11012/09/2019Are there any drivers available for FreeBSD? (Linux®)
- 11112/09/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 11212/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 11312/09/2019Print free-length labels with the set length (Linux®)
- 11412/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 11512/09/2019Creating a label with OpenOffice (Linux®)
- 11612/09/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 11712/09/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 11812/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 11910/17/2019I cannot communicate with the product during installation. (Communication error message is displayed.)
- 12010/16/2019Uninstalling the printer drivers (Linux®)
- 12110/16/2019Adding a custom media size for continuous tape / roll (Linux®)
- 12210/16/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 12310/16/2019The driver installation finished successfully but I cannot print. (Linux®)
- 12410/16/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 12510/16/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 12610/16/2019I cannot print from RedHat or CentOS. (Linux®)
- 12710/16/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 12810/16/2019Large characters are printed incorrectly. (Linux®)
- 12910/16/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 13010/16/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 13110/16/2019Disable or reconfigure SELinux. (Linux®)
- 13210/16/2019Creating a label with GIMP (Linux®)
- 13310/16/2019The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 13403/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 13503/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 13601/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 13701/17/2019The driver downloaded from the website cannot be installed.
- 13812/26/2018I cannot print from GIMP on Linux.
- 13912/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 14012/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 14111/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 14208/16/2018Can my printer use TZ/TZe tapes?
- 14307/23/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 14402/21/2018What is the difference between the Auto Format command and the Apply Layout Style command?
- 14512/22/2017The top and base layers of the laminated tape are misaligned.
- 14608/03/2017The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 14702/24/2015How can I change the IP address in order to use the product in a different network environment?
- 14802/16/2015How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 14902/10/2015How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 15001/06/2015Error messages do not appear when using the USB connection of my printer.