FAQs & Troubleshooting
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129 Results
- 10103/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 10201/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 10301/17/2019The driver downloaded from the website cannot be installed.
- 10412/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 10512/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 10611/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 10708/16/2018Can my printer use TZ/TZe tapes?
- 10807/31/2018Why doesn't my machine turn on when the Power key is pressed?
- 10907/23/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 11002/21/2018How do I initialize and clear the P-touch to factory default settings?
- 11102/21/2018What is the difference between the Auto Format command and the Apply Layout Style command?
- 11212/22/2017The top and base layers of the laminated tape are misaligned.
- 11303/30/2017The text cannot be printed as specified.
- 11411/17/2016When I press the print key, the power turns off.
- 11504/07/2015Why do stripes appear on my label?
- 11602/16/2015How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 11702/10/2015How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 11801/06/2015Error messages do not appear when using the USB connection of my printer.
- 11912/22/2014Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 12012/22/2014How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 12111/11/2014How do I type symbols?
- 12210/21/2014What type of fonts can I use?
- 12308/09/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 12408/20/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12506/27/2012Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12606/27/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 12706/27/2012How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 12812/24/2010How do I stop printing immediately?
- 12910/29/2010How do I eliminate the margin from the start or end of my label when printing?