FAQs & Troubleshooting
Latest |
121 Results
- 10103/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 10202/01/2019How do I switch to and use the mass storage mode?
- 10301/29/2019What do the indicator lights mean?
- 10411/01/2018P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 10504/20/2018When printing from an application, the application's "Collate" setting does not work correctly.
- 10602/27/2018I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 10705/15/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 10801/05/2016The DATA indicator has turned off even though data remains in the printer.
- 10901/05/2016The paper is jammed in the printer.
- 11012/14/2015How to insert paper
- 11109/17/2015I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 11208/11/2015The print quality is poor, and the image is too light or dark.
- 11308/06/2015The top margin is incorrect.
- 11408/06/2015Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 11508/06/2015The printed image is compressed or stretched.
- 11608/06/2015The paper moves through the printer, but nothing appears on the paper.
- 11708/06/2015How do I turn the printer off?
- 11808/05/2015How to connect to a DC power outlet (optional)
- 11908/05/2015How to charge the rechargeable Li-ion battery
- 12001/06/2015Error messages do not appear when using the USB connection of my printer.
- 12112/24/2014Paper does not move through the printer even though the motor is running.