FAQs & Troubleshooting
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343 Results
- 101Combine multiple scanned documents into a single file with PaperPort™
- 102"Offline" appears on the Status Monitor.
- 103Delete print jobs from the print queue.
- 104Printing/ Scanning with a mobile device
- 105Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 106I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 107Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 108The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 109The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 110Can I use non-Brother or third party supplies with the Brother machine?
- 111Install the optional lower tray
- 112Print the Network Configuration Report
- 113I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 114I cannot install the driver when using the Driver Install Tool. (Linux)
- 115Use Universal Print (Windows)
- 116Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 117Install BRAdmin Professional 3
- 118Clean the Machine
- 119When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 120I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 121Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 122Update the Driver or Firmware for your Brother machine
- 123Set up your Brother machine on a wireless network.
- 124Scan to Email Attachment Using ControlCenter2 (Macintosh)
- 125Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 126Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- 127Change machine settings from your computer.
- 128Access Web Based Management
- 129Print on Both Sides of the Paper (Windows®)
- 130What types of card can I use for card authentication in Secure Function Lock?
- 131Send Scanned Data to an Email Server
- 132Important points you need to confirm before configuring your Brother machine for a wireless network.
- 133Print the WLAN Report
- 134I cannot scan via network.
- 135Use voice mail on the same line as my Brother machine.
- 136I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 137Clean the Drum Unit
- 138Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 139Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 140Paper is Jammed in the Back of the Machine
- 141Paper is Jammed inside the Machine
- 142Paper is Jammed in the Paper Tray
- 143The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 144Black toner marks across the page
- 145White lines down the page
- 146Lines across the page
- 147Print as a Booklet (Windows®)
- 148Change the Language on the LCD
- 149Set Sleep Mode Countdown
- 150I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)