FAQs & Troubleshooting
![]() |
Latest |
187 Results
- 10112/09/2021Using the Printer Setting Tool (for Windows)
- 10212/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 10311/04/2021Installing the software
- 10410/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10508/03/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10608/03/2021A security warning appears when accessing Web Based Management via HTTPS.
- 10707/16/2021How do I connect the printer to my computer via Wi-Fi® using an access point?
- 10801/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 10901/06/2021How do I disable broadcasting the printer to AirPrint-compatible devices?
- 11011/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 11110/30/2020When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 11210/22/2020Where can I find the printer's network settings, such as IP address?
- 11310/22/2020The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 11410/20/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 11510/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 11610/13/2020The power turns off automatically.
- 11709/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11807/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11907/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 12007/03/2020Printed barcodes cannot be read.
- 12105/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 12205/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12305/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 12405/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12505/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 12605/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 12704/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12803/23/2020How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 12901/24/2020What is the default User ID and Password for BRAdmin Light or Professional?
- 13012/11/2019Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 13112/09/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 13212/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 13312/09/2019I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 13412/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 13512/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 13612/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 13712/09/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 13812/09/2019I cannot save the edited text file. (Linux®)
- 13912/09/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 14012/09/2019Are there any drivers available for FreeBSD? (Linux®)
- 14112/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 14212/09/2019Creating a label with OpenOffice (Linux®)
- 14312/09/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 14412/09/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 14512/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 14611/25/2019When I print many continuous labels, part of the label data is printed twice.
- 14711/21/2019I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 14810/17/2019I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 14910/16/2019Uninstalling the printer drivers (Linux®)
- 15010/16/2019The driver installation finished successfully but I cannot print. (Linux®)