FAQs & Troubleshooting
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228 Results
- 10108/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10208/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 10303/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 10403/25/2016Windows 10 Support Information
- 10503/25/2016Possible solutions for print quality issues
- 10603/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10703/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 10803/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10903/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 11003/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11103/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 11203/25/2016What is the difference between the toner cartridge and the drum unit?
- 11303/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11403/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 11503/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 11603/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 11703/25/2016What is the Network Shared printing?
- 11803/25/2016Supported models of Universal Printer Driver for PCL
- 11903/25/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 12003/25/2016Discover the MAC address of the Brother network card
- 12103/25/2016Can I print from or scan to Android™ Smartphone?
- 12203/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 12303/24/2016Print Unable or Print Unable XX
- 12403/24/2016Is my Brother machine compatible with third party print servers?
- 12503/24/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12603/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 12703/24/2016White lines down the page
- 12803/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 12903/23/2016What can happen if the wrong paper is used in your machine.
- 13003/23/2016What is the BRAdmin Professional software used for?
- 13103/23/2016Print the Network Configuration Report
- 13208/25/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 13304/06/2015Is my Brother machine compatible with Windows Vista?
- 13412/15/2014Check the remaining life of my Brother machine's drum.
- 13511/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 13611/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13711/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13809/19/2014Replace Fuser
- 13905/01/2014Replace Laser
- 14005/01/2014Replace PF Kit xx
- 14102/20/2014Check the firmware version.
- 14202/20/2014What kind of memory can I use?
- 14301/20/2014The print speed is slow.
- 14401/17/2014I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 14501/17/2014Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 14601/17/2014Jam Tray 1 or Jam Tray 2
- 14701/17/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 14801/17/2014Print on both sides of the paper (2-sided/duplex Printing).
- 14901/17/2014Install additional memory.
- 15011/21/2013Fuser Error or Self-Diagnostic