FAQs & Troubleshooting
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223 Results
- 101Where is the USB port on the machine? I can't find it on the back of the unit.
- 102The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 103Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 104Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 105I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 106The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 107How do I replace the Ink Cartridge?
- 108I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 109I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 110What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 111I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 112I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 113When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 114What is the BRAdmin Professional software used for?
- 115How do I print on an envelope?
- 116I'm using Macintosh. What is the PreScan option used for?
- 117Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 118Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 119Configure and use the Scan Key Tool (Linux)
- 120Scan using XSane or GIMP (Linux)
- 121The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 122I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 123Paper size settings are unavailable when I print from OpenOffice (Linux)
- 124The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 125I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 126The driver installation finished successfully but I cannot print. (Linux)
- 127I cannot scan when using SELinux (Security-Enhanced Linux)
- 128When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 129Important points for specifying the scan area (Linux)
- 130Uninstall Scan-key-tool. (Linux)
- 131Configure scan settings without administrator privileges (Linux)
- 132I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 133I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 134I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 135Firewall port requirements of the Scan Key Tool (Linux)
- 136How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 137The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 138A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 139I cannot print from my computer via USB.
- 140When I scan a document using ControlCenter, the scanned file size is too big.
- 141"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 142Is my Brother machine compatible with third party print servers?
- 143I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 144Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 145How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 146When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 147I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 148"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 149How do I uninstall MFL Pro Suite for Windows® 2000 users?
- 150How do I uninstall MFL Pro Suite for Windows® XP users?