FAQs & Troubleshooting
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180 Results
- 51I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 52I cannot connect my printer to a Windows 11 computer via USB.
- 53Where can I find my Brother printer's serial number?
- 54P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 55The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 56My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 57I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 58Installing the LPR driver and CUPS wrapper driver (Linux®)
- 59When printing from an application, the application's "Collate" setting does not work correctly.
- 60How do I disable broadcasting the printer to AirPrint-compatible devices?
- 61The printer does not print or a printing error occurs.
- 62Using the Communication Settings (for Windows)
- 63Using the Device Settings (for Windows)
- 64How do I connect the printer to my computer via Wi-Fi® using an access point?
- 65"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 66I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 67How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 68The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 69The print quality is poor.
- 70How to delete the registry information and files related to the printer driver
- 71How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 72(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 73How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 74How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 75Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 76I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 77Install BRAdmin Professional 3
- 78I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 79I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 80I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 81Large characters are printed incorrectly. (Linux®)
- 82The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 83Using P-touch Template Settings
- 84How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 85What is P-touch Update Software?
- 86How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 87What do the indicator lights mean?
- 88How do I connect the printer to my computer using a USB cable?
- 89How do I print vertical text? (P-touch Editor 5.x for Windows)
- 90Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 91How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 92How can I change the IP address in order to use the product in a different network environment?
- 93My printer has suddenly stopped printing.
- 94When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 95Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 96When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 97I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 98I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 99I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 100When printing with Ubuntu 12.04, the print position shifts. (Linux®)