FAQs & Troubleshooting
![]() |
Popular |
157 Results
- 51The LED indicator or the LCD is not lit.
- 52How to open the Devices and Printers window
- 53This printer is not detected when establishing a Bluetooth® connection.
- 54Printed paper contains streaks or paper is not fed correctly.
- 55Using the Device Settings (for Windows)
- 56(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 57How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 58Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 59I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 60I cannot print from GIMP on Linux.
- 61Installing the LPR driver and CUPS wrapper driver (Linux®)
- 62Creating a label with GIMP (Linux®)
- 63Where can I find my Brother printer's serial number?
- 64I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 65I cannot save a file downloaded from the Brother support website (For Windows)
- 66Using the Printer Setting Tool (for Windows)
- 67The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 68How do I uninstall the printer driver?
- 69How to install the rechargeable Li-ion battery
- 70How do I print vertical text? (P-touch Editor 5.x for Windows)
- 71The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 72The printing position shifts vertically or horizontally. (Linux®)
- 73I do not know how to become a superuser in Ubuntu. (Linux®)
- 74I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 75The battery will not charge.
- 76What is P-touch Update Software?
- 77(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 78How do I connect the printer to my computer using a USB cable?
- 79I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 80When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 81I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 82Are there any drivers available for FreeBSD? (Linux®)
- 83The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 84Some of the print options in OpenOffice do not work. (Linux®)
- 85Uninstalling the printer drivers (Linux®)
- 86Can I set a different media width when using an OpenOffice template? (Linux®)
- 87When printing from an application, the application's "Collate" setting does not work correctly.
- 88Using the Communication Settings (for Windows)
- 89I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 90The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 91Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 92What do the indicator lights mean?
- 93The print quality is poor.
- 94How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 95How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 96How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 97The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 98(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 99How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 100(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)