FAQs & Troubleshooting
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122 Results
- 51When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 52I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 53This printer is not detected when establishing a Bluetooth® connection.
- 54The top margin is incorrect.
- 55How do I switch to and use the mass storage mode?
- 56I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 57How do I transfer templates to the printer?
- 58I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 59The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 60How to insert paper
- 61Where can I find my Brother printer's serial number?
- 62Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 63When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 64I cannot save a file downloaded from the Brother support website (For Windows)
- 65P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 66Error messages do not appear when using the USB connection of my printer.
- 67Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 68Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 69How do I transfer label templates with P-touch Transfer Express?
- 70What do the indicator lights mean?
- 71The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 72I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 73When printing from an application, the application's "Collate" setting does not work correctly.
- 74The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 75How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 76What kinds of software are available for this printer?
- 77How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 78How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 79The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 80How to identify the printer's firmware version
- 81(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 82How do I uninstall the printer driver?
- 83How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 84(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 85How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 86The printed image is out of alignment.
- 87How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 88How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 89The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 90When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 91I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 92When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 93Getting ready to use your printer.
- 94Can I print out the printer settings?
- 95How do I print from a computer or mobile device?
- 96Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 97How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 98I connected multiple printers of the same model to one computer but can only print from one of them.
- 99How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 100When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)