FAQs & Troubleshooting
Latest |
126 Results
- 5104/12/2023Where can I find my Brother printer's serial number?
- 5203/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5303/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5410/28/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 5510/13/2022Where can I download the latest P-touch Editor for Mac?
- 5606/28/2022How to install Brother software on a computer not connected to the Internet
- 5705/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5804/26/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 5904/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6003/31/2022How to delete the registry information and files related to the printer driver
- 6103/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6203/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6303/15/2022I can no longer print from my computer, even though I was able to print previously.
- 6401/17/2022P-touch Editor Lite pop-up dialog box does not appear when connecting P-touch labeler to my computer.
- 6501/17/2022How do I start P-touch Editor Lite when connecting the printer to my computer?
- 6610/26/2021I cannot use P-touch Editor Lite. (For macOS 10.15 or later)
- 6710/26/2021P-touch Editor crashes when I open it on my Mac.
- 6801/14/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 6912/23/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 7011/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7111/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 7210/29/2020How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 7310/22/2020The label does not cut well.
- 7410/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 7510/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 7609/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7708/26/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 7807/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7907/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8006/12/2020The tape got jammed or stuck in the printer.
- 8106/12/2020How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 8206/09/2020How can I print without displaying the print monitor screen?
- 8306/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8406/02/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 8505/28/2020The printed label contains blank horizontal lines.
- 8605/19/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 8705/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8805/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8905/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9005/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9105/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9205/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9304/16/2020How to use the Numbering function (P-touch Editor Lite)
- 9404/15/2020I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 9504/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9604/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9704/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9803/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9903/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 10002/19/2020When I try to print the printer information, the red lamp flashes and the print does not start.