FAQs & Troubleshooting
Latest |
133 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 5106/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 5206/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 5306/01/2023Add your Brother machine with AirPrint (macOS)
- 5406/01/2023Delete print jobs from the print queue.
- 5505/16/2023I cannot print from my computer via USB.
- 5603/27/2023Change the printer driver settings (Windows)
- 5703/27/2023"Offline" appears on the Status Monitor. (Windows)
- 5801/31/2023Out of Memory
- 5912/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 6012/13/2022How to identify your Operating System (OS).
- 6110/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6210/20/2022Install the Brother Mobile Connect application (for mobile device)
- 6310/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6409/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6509/27/2022What is the default password for my BRAdmin or Web Based Management?
- 6609/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 6708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6808/22/2022Configure the Scan to Email Feature (Linux)
- 6908/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7007/28/2022Update the Driver or Firmware for your Brother machine
- 7107/26/2022Configure and use the Scan Key Tool (Linux)
- 7206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7304/25/2022Where can I find my Brother machine's serial number?
- 7404/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7504/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7604/11/2022Control Printer Driver settings (only available for Windows)
- 7704/11/2022Cannot Print ##
- 7804/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7903/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 8003/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8103/10/2022Drum !
- 8212/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8311/29/2021A security warning appears when accessing Web Based Management via HTTPS.
- 8411/29/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8511/10/2021Open the Control Panel (For Windows)
- 8610/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8709/17/2021Export an address book and import it to another machine
- 8807/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 8903/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9002/16/2021I cannot print full-page photos or images using Email Print.
- 9102/03/2021Use Universal Print (Windows)
- 9201/26/2021Can I send a print job to multiple machine email addresses using Email Print?
- 9307/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9407/06/2020Change the brscan5 scan settings using XSane (Linux)
- 9507/06/2020Important points for specifying the scan area (Linux)
- 9607/06/2020What driver package format is supported by my Linux distribution?
- 9706/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9806/02/2020Open the Status Monitor (Windows)
- 9905/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 10004/06/2020I installed scan-key-tool, but it does not work. (Linux)