FAQs & Troubleshooting
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263 Results
- 51Jam Tray (With Video Instructions)
- 52White lines across the page
- 53Faint
- 54Ghost
- 55Black lines down the page
- 56Install the built-in drivers (For Windows 8 and Windows 10)
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58I cannot print using my Brother machine on a wireless network (Mac)
- 59Scan Unable xx
- 60Copied images or documents appear lighter or darker than the original document.
- 61Toner Low or Prepare New Toner Cartridge
- 62I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 63Envelope creases
- 64Confirm that a FAX I sent was received correctly.
- 65My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 66I cannot install Brother drivers on Debian 10 or later (Linux)
- 67What driver package format is supported by my Linux distribution?
- 68(Video) Set up your Brother machine
- 69(Video) Load an Envelope (Manual Feed Slot)
- 70Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 71The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 72Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 73Lines across the page
- 74I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 75I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 76I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 77When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 78Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 79Protect your Brother machine against unauthorised access over the network
- 80Load paper in the paper tray
- 81Scan from the Brother iPrint&Scan application using Windows Phone.
- 82Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 83Discover the MAC address of the Brother network card
- 84Can I print from or scan to Android™ Smartphone?
- 85Self-Diagnostic
- 86Wrinkles or creases
- 87Print on envelopes, labels, or thick paper from the manual feed slot.
- 88Image skewed
- 89Open the Control Panel (For Windows)
- 90I cannot find some options in the Print dialog box (macOS 11 or later)
- 91Cannot print after a Windows 10 update (June 2020)
- 92Wireless setup is requesting a WPS PIN to complete the setup
- 93I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 94I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 95I want to print using CUPS while keeping SELinux enabled. (Linux)
- 96(Video) Update the Driver or Firmware for your Brother machine
- 97I get a TS error when trying to print on a wireless network.
- 98Connect your Brother machine to your mobile device via a wireless router or access point.
- 99Import a CA Certificate
- 100Check the kind of scanner driver installed by connecting the USB/ Parallel cable.