FAQs & Troubleshooting
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264 Results
- 51Combine multiple scanned documents into a single file with PaperPort™
- 52Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 53Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 54Discover the MAC address of the Brother network card
- 55When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 56Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 57Toner Low or Prepare New Toner Cartridge
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 60The printer status is Offline or Paused.
- 61When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 62Jam 2-sided
- 63Hollow print
- 64I cannot print using my Brother machine on a wireless network (Mac)
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66Download a file from the "Downloads" section and save it to Windows 8 computer.
- 67Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 68What is Brother Web Connect?
- 69Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 70What is Toner Continue Mode?
- 71Scan Unable xx
- 72Manual Feed
- 73Curled or wavy
- 74Wrinkles or creases
- 75Can I use non-Brother or third party supplies with the Brother machine?
- 76I cannot install Brother drivers on Debian 10 or later (Linux)
- 77What driver package format is supported by my Linux distribution?
- 78Check the remaining ink or toner level (Linux)
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80Wireless setup is requesting a WPS PIN to complete the setup
- 81How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 82Uninstall printer drivers (Linux)
- 83When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 84(Video) Set up your Brother machine
- 85Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 86Scan from the Brother iPrint&Scan application using Windows Phone.
- 87Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 88Printing/ Scanning with a mobile device
- 89Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 90Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 91How to identify your Operating System (OS).
- 92Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 93Print Unable or Print Unable XX
- 94Copied images or documents appear lighter or darker than the original document.
- 95TONER ENDED
- 96Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 97Toner specks
- 98Black toner marks across the page
- 99Print on envelopes, labels, or thick paper from the manual feed slot.
- 100Turn the Toner Save Mode on or off.