FAQs & Troubleshooting
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Latest |
253 Results
- 5109/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5209/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5309/26/2022Scan a document into PaperPort™ using the TWAIN driver
- 5409/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 5509/01/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 5609/01/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 5708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5808/22/2022Configure the Scan to Email Feature (Linux)
- 5908/10/2022(Video) Replace Toner
- 6008/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6107/28/2022Update the Driver or Firmware for your Brother machine
- 6207/26/2022Configure and use the Scan Key Tool (Linux)
- 6307/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6406/30/2022I can print but cannot scan via network. (For Mac)
- 6506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6605/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6704/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7004/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7104/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7203/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 7303/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7403/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7511/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7611/10/2021Open the Control Panel (For Windows)
- 7710/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7810/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7903/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8003/24/2021Set up your Brother machine on a wireless network.
- 8103/19/2021I get a TS error when trying to print on a wireless network.
- 8203/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8303/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8402/22/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 8502/16/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 8612/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8712/24/2020Printing/ Scanning with a mobile device
- 8812/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8910/15/2020Install PaperPort™ 12SE onto Windows 10.
- 9009/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9107/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9207/16/2020Cannot print after a Windows 10 update (June 2020)
- 9307/06/2020Scan using XSane or GIMP (Linux)
- 9407/06/2020Important points for specifying the scan area (Linux)
- 9507/06/2020What driver package format is supported by my Linux distribution?
- 9606/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9706/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9805/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9905/11/2020Enable the Brother machine's network interface.
- 10004/06/2020I installed scan-key-tool, but it does not work. (Linux)