FAQs & Troubleshooting
![]() |
Popular |
141 Results
- 51The printer status is Offline or Paused.
- 52I cannot scan via network.
- 53Why doesn't my Brother machine have a dial tone?
- 54One or more of my colors are not printing (blank).
- 55I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 56Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 57Add your Brother machine with AirPrint (macOS)
- 58I cannot print full-page photos or images using Email Print.
- 59I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 60My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62Wireless setup is requesting a WPS PIN to complete the setup
- 63I installed scan-key-tool, but it does not work. (Linux)
- 64Send a fax using PC-FAX with LPD/LPRng (Linux)
- 65Remove Paper Scraps Jammed in the ADF
- 66Access Web Based Management
- 67What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 68Sleep
- 69Protect your Brother machine against unauthorised access over the network
- 70Delete print jobs from the print queue.
- 71Download a file from the "Downloads" section and save it to Windows 8 computer.
- 72Open the Control Panel (For Windows)
- 73Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 74Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 75Discover the MAC address of the Brother network card
- 76Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 77Cannot Print XX or Print Unable XX
- 78Printer Locked
- 79Ink Low
- 80Paper Size Mismatch
- 81When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 82Where can I find my Brother machine's serial number?
- 83Reset the Network Settings to Factory Default
- 84I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 85Can I send a print job to multiple machine email addresses using Email Print?
- 86Configure the Scan to Email Feature (Linux)
- 87Change the brscan5 scan settings using XSane (Linux)
- 88When I print images, the quality is not good (Linux)
- 89The downloaded driver's name is different from my machine's name. (Linux)
- 90The driver installation finished successfully but I cannot print. (Linux)
- 91Command List of brscan. (Linux)
- 92Delete a network scanner entry. (Linux)
- 93How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 94I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96Firewall port requirements of the Scan Key Tool (Linux)
- 97Update the Driver or Firmware for your Brother machine
- 98I get a TS error when trying to print on a wireless network.
- 99Document is Jammed inside the ADF Unit
- 100Document is Jammed in the Top of the ADF Unit