FAQs & Troubleshooting
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307 Results
- 51No Paper / No Paper Fed
- 52Store Incoming Faxes in the Machine's Memory
- 53I am experiencing issues sending a fax.
- 54Improve poor print quality.
- 55Print the Network Configuration Report
- 56Prevent Smudged Printouts and Paper Jams (Mac)
- 57Change the Print Setting Options When Having Printing Problems
- 58Correct the Paper Feed to Clear Vertical Lines
- 59Clean the Base Pad
- 60My Brother machine could not be found over the network when I installed drivers on my computer.
- 61When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 62(Video) Set up your Brother machine
- 63Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 64Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 65Use voice mail on the same line as my Brother machine.
- 66I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 67Wrong Ink Cartridge
- 68Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 69Low Temperature
- 70Change the printer driver settings (Windows/macOS)
- 71When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 72Clean the Print Head from Your Brother Machine
- 73Paper is Jammed in the Back of the Machine
- 74Reset the Network Settings to Factory Default
- 75Clean the Paper Feed Rollers
- 76The scanning speed is slow when scanning from my machine. (Windows)
- 77What is the default password for my Brother machine?
- 78My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 79I cannot install Brother drivers on Debian 10 or later (Linux)
- 80Create a Certificate Signing Request (CSR)
- 81Load Envelopes in Paper Tray #1
- 82Forward Incoming Faxes to Another Machine
- 83Document is Jammed in the Top of the ADF Unit
- 84Configure LDAP Authentication Using Web Based Management
- 85Manage Multiple Certificates
- 86Export the Certificate and Private Key
- 87Print as a Poster (Windows®)
- 88Set Fax Preview to On.
- 89Enable the Brother machine's network interface.
- 90(Video) Unpack your Brother machine
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Install the built-in drivers (For Windows 8 and Windows 10)
- 93Cannot Detect Ink Volume
- 94Reduce Printing Noise
- 95Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 96High Temperature
- 97Select Receive mode.
- 98The edge of glossy paper is smudged.
- 99Check and Cancel a Pending Fax.
- 100Unable to Print XX