FAQs & Troubleshooting
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334 Results
- 51I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 52I cannot print using my Brother machine on a wireless network (Windows)
- 53Use the Network Connection Repair Tool (Windows)
- 54The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 55Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 56Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 57Can I use AirPrint with my Brother machine?
- 58Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 59Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 60Stop my Brother machine from automatically redialing a number.
- 61Delete numbers stored in my Brother machine's Caller ID History.
- 62The edge of glossy paper is smudged.
- 63Configure a cover page for PC-FAX.
- 64I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 65I cannot print from my computer via USB.
- 66When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 67Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 68Scan a document from a Windows Vista application
- 69Can my Brother machine print a report to verify a fax I sent was received?
- 70Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 71I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 72My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 73Print command (LPR) (Linux)
- 74I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 75I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 76When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 77A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 78Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 79Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 80Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 81Open the "Scanners and Cameras" and Properties.
- 82Send a fax
- 83Change the number of times my Brother machine rings before it answers.
- 84Scan and save a document in PDF format (Scan to File)
- 85Verify if the Brother machine has a dial tone
- 86I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 87What is "Easy Receive" or "Fax Detect" and how does it work?
- 88Can I use voice mail on the same line as my Brother machine?
- 89I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 90Scan a document from the Windows Vista Photo Gallery
- 91When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 92Is there a Brother machine which is compatible with Mac Airport stations?
- 93Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 94When I print, the pages are smudged with ink. What should I do?
- 95The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 96I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 97I cannot install the driver when using the Driver Install Tool. (Linux)
- 98I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 99Configure and use PC-FAX (CUPS) (Linux)
- 100"ControlCenter needs to be updated." - macOS 10.15 Catalina