FAQs & Troubleshooting
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335 Results
- 51Select Receive mode.
- 52What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 53Clean the Scanner
- 54I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 55I cannot use the Auto Crop feature.
- 56I cannot open the scanned file from Scan to FTP.
- 57Clean the Base Pad
- 58Wrong Ink Cartridge
- 59Set the Date and Time Using Web Based Management
- 60Install a Certificate on Your Brother Machine
- 61When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 62I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 63Set up a Scan to FTP Profile
- 64Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 65Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 66What is Brother Web Connect?
- 67Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 68Unable to Print XX
- 69Printer Locked
- 70The printer status is Offline or Paused.
- 71When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 72Forward a fax to another fax machine when my machine has a mechanical problem.
- 73Improve poor print quality.
- 74Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 75How do I print since Google Cloud Print is discontinued?
- 76Update the Driver or Firmware for your Brother machine
- 77Install PaperPort™ 12SE / 14SE (Windows)
- 78Set the Time Zone
- 79After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 80Clean the Print Head from Your Brother Machine
- 81I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 82I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 83What is the default password for my Brother machine?
- 84Add your Brother machine with AirPrint (macOS)
- 85I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 86Cannot print after a Windows 10 update (June 2020)
- 87Wireless setup is requesting a WPS PIN to complete the setup
- 88I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 89I cannot print on a wireless (Wi-Fi) network (Windows)
- 90Remove Paper Scraps Jammed in the ADF
- 91Change LDAP Configuration Using Web Based Management
- 92Import a Certificate and Private Key
- 93Create a Self-signed Certificate
- 94I cannot save a file downloaded from the Brother support website (For Windows)
- 95The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 96Sleep
- 97Scan from the Brother iPrint&Scan application using Windows Phone.
- 98Send Scanned Data to an Email Server
- 99Combine multiple scanned documents into a single file with PaperPort™
- 100I cannot find some option in the Printing preferences. (For Windows)