FAQs & Troubleshooting
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275 Results
- 51Add your Brother machine with AirPrint (macOS)
- 52Wireless setup is requesting a WPS PIN to complete the setup
- 53I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 54Sleep
- 55Enable the Brother machine's network interface.
- 56(Video) Unpack your Brother machine
- 57After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 58Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 59Download a file from the "Downloads" section and save it to Windows 8 computer.
- 60The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 61Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 62Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 63Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 64High Temperature
- 65I can print but cannot scan via network. (For Mac)
- 66Cannot Detect
- 67I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 68Improve poor print quality.
- 69Replace Ink
- 70What is the BRAdmin Professional software used for?
- 71I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 72A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 73What is the Network Shared printing?
- 74My Brother machine feeds multiple sheets of paper at a time.
- 75I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79Uninstall the scanner driver. (Linux)
- 80"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 81My Brother machine could not be found over the network when I installed drivers on my PC.
- 82Protect your Brother machine against unauthorised access over the network
- 83(Video) Install Ink Cartridges
- 84Load paper in the paper tray
- 85Scan from the Brother iPrint&Scan application using Windows Phone.
- 86Combine multiple scanned documents into a single file with PaperPort™
- 87I cannot find some option in the Printing preferences. (For Windows)
- 88Paper tray not detected/ Paper tray #2 not detected
- 89Cannot Detect Ink Volume
- 90Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 91Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 93I still receive the error message "Paper Jam" after I removed the jammed paper.
- 94What is AirPrint?
- 95Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 96Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 97Printer Locked
- 98No Ink Cartridge
- 99I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 100When I print photos, the color quality is not good.