FAQs & Troubleshooting
Latest |
180 Results
- 5109/27/2022What is the default password for my BRAdmin or Web Based Management?
- 5209/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5309/26/2022Print using only the black ink cartridge when the Color cartridges have run out.
- 5409/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 5508/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5608/22/2022Configure the Scan to Email Feature (Linux)
- 5708/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5807/28/2022Update the Driver or Firmware for your Brother machine
- 5907/26/2022Configure and use the Scan Key Tool (Linux)
- 6006/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6104/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6204/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6304/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6404/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6504/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6604/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6703/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7012/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7112/14/2021Telephone Line Interference/VoIP.
- 7211/29/2021A security warning appears when accessing Web Based Management via HTTPS.
- 7311/29/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 7411/29/2021Cover is Open
- 7511/10/2021Open the Control Panel (For Windows)
- 7610/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7710/07/2021Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 7809/17/2021Export an address book and import it to another machine
- 7909/07/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 8009/02/2021(Video) Set up your Brother machine
- 8108/31/2021Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 8208/31/2021Check the Print Alignment from Your Brother Machine
- 8308/31/2021Check the Print Quality
- 8408/31/2021Clean the Base Pad
- 8508/31/2021Paper is Jammed in the Front of the Machine (Jam Front)
- 8608/31/2021Load Documents in the Automatic Document Feeder (ADF)
- 8708/31/2021Remove Paper Scraps Jammed in the ADF
- 8808/31/2021Document is Jammed inside the ADF Unit
- 8908/31/2021Document is Jammed in the Top of the ADF Unit
- 9008/31/2021Clean the Paper Pick-up Rollers
- 9108/31/2021Print a Fax Stored in the Machine's Memory
- 9208/31/2021Paper is Jammed in the Back of the Machine (Jam Rear)
- 9308/31/2021Clean the Scanner
- 9408/31/2021Print the Network Configuration Report
- 9508/31/2021Print the WLAN Report
- 9608/31/2021Reset the Network Settings to Factory Default
- 9708/04/2021I get a TS error when trying to print on a wireless network.
- 9807/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 9907/29/2021What is the recommended paper?
- 10007/29/2021My machine does regular cleaning cycles in the night. How can I correct this?