FAQs & Troubleshooting
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362 Results
- 51The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 52Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 53Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 54How to identify your Operating System (OS).
- 55I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 56I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 57The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 58My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 59I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 60I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 61No Paper
- 62Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 63Cover is Open
- 64Manual Feed
- 65Store numbers on my Brother machine for easy dialing from the control panel. (For users using the machine with the Internet Fax function)
- 66Drum Error (Drum!)
- 67Document Jam
- 68Forward a fax to another fax machine when my machine has a mechanical problem
- 69Jam Inside
- 70Jam Tray 1 / Jam Tray 2
- 71What is Distinctive Ring and how do I program it?
- 72Faint
- 73When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 74Reset the network settings to the factory default (video instructions).
- 75Print the Network Configuration List
- 76Turn the Toner Save mode on or off
- 77Configure the Scan to Email Feature (Linux)
- 78In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 79I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 80Print command (cupswrapper) (Linux)
- 81I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 82Windows 10 Support Information
- 83Enable the Brother machine's network interface.
- 84"Offline" appears on the Status Monitor.
- 85Configure the boot method through the front panel of my Brother machine.
- 86Download a file from the "Downloads" section and save it to Windows 8 computer.
- 87I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 88Configure and use the Scan to FTP feature
- 89Printing/ Scanning with a mobile device
- 90I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 91Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 92Reduce printing noise
- 93Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 94I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 95The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 96I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 97I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 98Setup and use Brother PC-FAX receiving
- 99Send a PC-FAX
- 100How do I make my faxed documents lighter or darker? (Fax Contrast)