FAQs & Troubleshooting
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307 Results
- 51What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 52How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 53When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 54When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 55The keys on the control panel do not respond.
- 56What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 57When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 58When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 59My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 60I cannot install Brother drivers on Debian 10 or later (Linux)
- 61How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 62Configure scan settings without administrator privileges (Linux)
- 63Pre-Required Procedures (Linux)
- 64When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 65Install the built-in drivers (For Windows 8 and Windows 10)
- 66A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 67Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 68A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 69What is the maximum number of recipients when broadcasting a fax?
- 70When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 71The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 72What is the Network Shared printing?
- 73Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 74The printer status is Offline or Paused.
- 75I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 76Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 77Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 78How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 79What is Ad-hoc mode?
- 80Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 81How do I clean white or black spots on printed documents?
- 82After I installed Sun JavaVM, some applications will not work correctly.
- 83The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 86I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88I cannot print using my Brother machine on a wireless network (Windows)
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 91Open the Status Monitor
- 92Download a file from the "Downloads" section and save it to Windows 8 computer.
- 93Use the Universal Printer Driver for PCL
- 94Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 95I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 96The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 97Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 98Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 99Supported models of Universal Printer Driver for PCL
- 100Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows