FAQs & Troubleshooting
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224 Results
- 51Open the Control Panel (For Windows)
- 52The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 53How to identify your Operating System (OS).
- 54I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 55What is the maximum number of recipients when broadcasting a fax?
- 56Do I need a telephone line to send and receive faxes with my Brother machine?
- 57The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 58The paper is skewed when it's printed.
- 59When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 60When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 61Store numbers on my Brother machine for easy dialing.
- 62Send the same fax to more than one number at a time. (Broadcasting)
- 63Set up a Group for Broadcasting faxes.
- 64How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 65What does "COMM.ERROR" on the LCD display mean?
- 66When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 67Cannot print after a Windows 10 update (June 2020)
- 68The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 69I installed scan-key-tool, but it does not work. (Linux)
- 70I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 71I am unable to print from a client PC to a printer on a print server. (Linux)
- 72Open the Status Monitor
- 73Can I print from or scan to Android™ Smartphone?
- 74"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 75Verify if the Brother machine has a dial tone
- 76Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 77How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 78How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 79How do I clean the drum unit?
- 80I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 81Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 82How do I know which receive mode to select?
- 83Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 84Uninstall the drivers. (Mac OS X 10.5)
- 85How do I clear paper jams at the back of the machine?
- 86How do I clear the "Awaiting Redial" message?
- 87I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 88Replace the toner cartridge
- 89I cannot install the driver when using the Driver Install Tool. (Linux)
- 90I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 91Configure and use the Scan Key Tool (Linux)
- 92I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 93My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 94I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 95I cannot send a fax using PC-FAX (Windows 10)
- 96When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 97I cannot scan when using SELinux (Security-Enhanced Linux)
- 98I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 99When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 100When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)