FAQs & Troubleshooting
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293 Results
- 5105/24/2022I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 5205/18/2022Locate files scanned with ControlCenter3 (For Windows)
- 5305/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5404/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5504/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5604/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5804/01/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5903/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6003/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6101/06/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 6211/10/2021Open the Control Panel (For Windows)
- 6310/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6403/19/2021I get a TS error when trying to print on a wireless network.
- 6502/17/2021Set up your Brother machine on a wireless network.
- 6601/19/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6712/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6807/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6907/16/2020Cannot print after a Windows 10 update (June 2020)
- 7007/06/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7107/06/2020Scan using XSane or GIMP (Linux)
- 7207/06/2020Important points for specifying the scan area (Linux)
- 7307/06/2020What driver package format is supported by my Linux distribution?
- 7405/13/2020Configure scan settings without administrator privileges (Linux)
- 7505/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7605/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7704/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7804/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 7904/06/2020Delete a network scanner entry. (Linux)
- 8004/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 8101/06/2020When I print images, the quality is not good (Linux)
- 8212/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8312/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8411/27/2019Print command (LPR) (Linux)
- 8511/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8610/29/2019Pre-Required Procedures (Linux)
- 8710/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8810/29/2019Large characters are printed incorrectly. (Linux)
- 8910/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 9010/23/2019To install the printer driver easily using a tool. (Linux)
- 9109/20/2019Enable the Brother machine's network interface.
- 9206/14/2019Windows 10 Support Information
- 9306/12/2019Uninstall printer drivers (Linux)
- 9404/10/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9503/22/2019Protect your Brother machine against unauthorised access over the network
- 9601/30/2019Print command (cupswrapper) (Linux)
- 9701/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 9801/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 9901/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 10001/29/2019Command List of brscan. (Linux)