FAQs & Troubleshooting
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348 Results
- 51Can I use AirPrint with my Brother machine?
- 52How many times will my Brother machine automatically redial a number?
- 53Can I restrict access to certain operations on my Brother machine?
- 54I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 55Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 56Can I transfer faxes to the PC when my machine has a mechanical problem?
- 57My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 58Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 59The printer status is Offline or Paused.
- 60Scan and save a document in PDF format (Scan to File)
- 61I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 62Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 63How do I clear the message "Unable to..." or "... Unable" ?
- 64When I print, the pages are smudged with ink. What should I do?
- 65Replace Ink
- 66Cannot print after a Windows 10 update (June 2020)
- 67I cannot print using my Brother machine on a wireless network (Windows)
- 68ControlCenter3 displays a blank screen at startup (Windows)
- 69Print a web page from iPrint&Scan when using an Android™ mobile device.
- 70The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 71The edge of glossy paper is smudged.
- 72I can receive a fax, but cannot receive a telephone call.
- 73I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 74When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 75I am asked to enter a password when starting the Remote Setup application. What is the password?
- 76When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 77I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 78Why doesn't the machine answer when receiving a call?
- 79I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 80Uninstall the scanner driver. (Linux)
- 81I cannot print from my computer via USB.
- 82How do I turn off my Brother machine's Secure Function Lock feature?
- 83Is there a Brother machine which is compatible with Mac Airport stations?
- 84What is MFL-Pro Suite Software?
- 85Configure and use PC-FAX (CUPS) (Linux)
- 86Configure and use the Scan Key Tool (Linux)
- 87I cannot scan when using SELinux (Security-Enhanced Linux)
- 88Pre-Required Procedures (Linux)
- 89Set up your Brother machine on a wireless network.
- 90Delete print jobs from the print queue.
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Open the Control Panel (For Windows)
- 93The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 94Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 95Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 96The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 97The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 98I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 99Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 100The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)