FAQs & Troubleshooting
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155 Results
- 51Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 52I cannot scan via USB. (Mac OS X)
- 53I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 54Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 55Scan a document in Windows 8 and Windows 10.
- 56When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 57Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 58How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 59How do I replace the Ink Cartridge?
- 60When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 61I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 62I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 63I'm using Macintosh®. What are the settings in the Scanner window used for?
- 64I'm using Macintosh. What is the PreScan option used for?
- 65Windows 10 Support Information
- 66The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 67Windows 7 Support Information
- 68Is my Brother machine compatible with third party print servers?
- 69Scan a document from the Windows Vista Photo Gallery
- 70Scan a document from a Windows XP application
- 71Clear the paper jam or printer jam.
- 72Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 73How do I program the date and time?
- 74How can I re-install the drivers?
- 75What is the "Station ID" and how do I set it?
- 76I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 77What is the Network Shared printing?
- 78Do I need a telephone line to send and receive faxes with my Brother machine?
- 79Functions supported in the Windows 7 built-in drivers
- 80I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 81Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 82How do I uninstall MFL Pro Suite for Windows® Me users?
- 83Scan a document in Mac OS X 10.7.
- 84Scan a document using "Scanner and Camera Wizard" in Windows XP
- 85How do I print the received faxes that are stored in memory? (Fax Storage)
- 86I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 87Uninstall the drivers. (Mac OS X 10.5)
- 88Is there any way to reduce Ink consumption?
- 89My FAX/MFC will not Dial. Why?
- 90What does "COMM.ERROR" on the LCD display mean?
- 91When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 92What is Multi-Function Link Pro Suite?
- 93How can I configure Windows® XP to send faxes?
- 94When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 95I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 96Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 97Can I print from and scan to iPhone, iPod touch and iPad?
- 98How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 99How do I clear a Machine Error 41, ME41 from the display?
- 100Scan a document in Mac OS X 10.6.