FAQs & Troubleshooting
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278 Results
- 5107/06/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 5207/06/2020Scan using XSane or GIMP (Linux)
- 5307/06/2020Important points for specifying the scan area (Linux)
- 5407/06/2020What driver package format is supported by my Linux distribution?
- 5505/13/2020Configure scan settings without administrator privileges (Linux)
- 5605/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5705/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5804/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5904/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 6004/06/2020Delete a network scanner entry. (Linux)
- 6104/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6201/06/2020When I print images, the quality is not good (Linux)
- 6312/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6412/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6511/27/2019Print command (LPR) (Linux)
- 6611/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6710/29/2019Pre-Required Procedures (Linux)
- 6810/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6910/29/2019Large characters are printed incorrectly. (Linux)
- 7010/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 7110/23/2019To install the printer driver easily using a tool. (Linux)
- 7206/14/2019Windows 10 Support Information
- 7306/12/2019Uninstall printer drivers (Linux)
- 7401/30/2019Print command (cupswrapper) (Linux)
- 7501/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 7601/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7701/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7801/29/2019Command List of brscan. (Linux)
- 7901/29/2019Uninstall the scanner driver. (Linux)
- 8001/29/2019Uninstall Scan-key-tool. (Linux)
- 8101/24/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 8201/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8301/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 8401/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8501/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8601/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8712/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8811/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 8910/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9008/16/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 9108/16/2018I can print but cannot scan via network. (For Macintosh)
- 9208/10/2018I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 9307/27/2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 9410/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 9511/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 9604/01/2016I'm using Macintosh. What is the PreScan option used for?
- 9703/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9803/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 9903/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 10003/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.