FAQs & Troubleshooting
Latest |
176 Results
- 5106/12/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5206/12/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5306/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5406/12/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5506/12/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5606/12/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5706/12/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5806/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5906/12/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 6006/12/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 6104/12/2023Where can I find my Brother printer's serial number?
- 6203/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 6301/10/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6410/13/2022Where can I download the latest P-touch Editor for Mac?
- 6506/28/2022How to install Brother software on a computer not connected to the Internet
- 6605/09/2022How do I print labels distributed to multiple printers?
- 6705/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6804/26/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6904/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7003/31/2022How to delete the registry information and files related to the printer driver
- 7103/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7203/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7303/07/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7402/16/2022How can I print using Portrait? (iPrint&Label)
- 7502/16/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7601/17/2022P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 7701/17/2022How do I start P-touch Editor Lite when connecting the printer to my computer?
- 7812/09/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7912/09/2021Using the Printer Setting Tool (for Windows)
- 8012/09/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 8112/09/2021How do I transfer label templates with P-touch Transfer Express?
- 8211/15/2021How can I create a barcode label? (iPrint&Label)
- 8310/26/2021P-touch Editor crashes when I open it on my Mac.
- 8410/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8508/03/2021Small characters or thin lines are printed faintly.
- 8601/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 8701/08/2021How do I install/change the label roll?
- 8812/23/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 8911/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 9010/29/2020How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 9110/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 9210/15/2020What is the maximum printable width?
- 9310/13/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 9410/13/2020The power turns off automatically.
- 9510/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 9610/01/2020Using the Printer Setting Tool (for Mac)
- 9709/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9807/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9907/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 10007/03/2020Installing the software