FAQs & Troubleshooting
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114 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Change the printer driver settings (Windows)
- 52What is the default password for my BRAdmin or Web Based Management?
- 53Install the Mailbox.
- 54I cannot connect my machine to a Windows 11 computer via USB.
- 55Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 56To install the printer driver easily using a tool. (Linux)
- 57Set up your Brother machine on a wireless network (Windows/macOS)
- 58"Offline" appears on the Status Monitor. (Windows)
- 59Uninstall the Brother Software and Drivers (Windows)
- 60I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 61I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 62When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 63A security warning appears when accessing Web Based Management via HTTPS.
- 64I cannot print full-page photos or images using Email Print.
- 65Use Universal Print (Windows)
- 66I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 67I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 68Can I send a print job to multiple machine email addresses using Email Print?
- 69I cannot install Brother drivers on Debian 10 or later (Linux)
- 70What driver package format is supported by my Linux distribution?
- 71Check the remaining ink or toner level (Linux)
- 72When I print images, the quality is not good (Linux)
- 73Where can I download Brother iPrint&Scan application for Mac?
- 74My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 75The downloaded driver's name is different from my machine's name. (Linux)
- 76Large characters are printed incorrectly. (Linux)
- 77The driver installation finished successfully but I cannot print. (Linux)
- 78Wireless setup is requesting a WPS PIN to complete the setup
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 81Update the Driver or Firmware for your Brother machine
- 82I cannot print on a wireless (Wi-Fi) network (Windows)
- 83Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 84I cannot print on a wireless (Wi-Fi) network (Mac)
- 85How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 86Access Web Based Management *
- 87I cannot save a file downloaded from the Brother support website (For Windows)
- 88Open the Control Panel (For Windows)
- 89Print the WLAN Report *
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 91I cannot print from my computer via USB.
- 92The printer status is Offline or Paused.
- 93Clean the Paper Pick-up Rollers *
- 94Clean the Drum Unit *
- 95Paper is Jammed in the Mailbox Unit *
- 96Poor fixing
- 97In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 98When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 99Toner specks
- 100Paper is Jammed in the 2-sided Tray *