FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Correct the Color Printing
- 52Manual Feed
- 53Cooling Down
- 54Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 55Vertical colored streaks or bands appear on the page
- 56Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 57When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59Uneven color density across the page
- 60My Brother machine has no power.
- 61Ghosting images
- 62Cannot print after a Windows 10 update (June 2020)
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64I cannot print on a wireless (Wi-Fi) network (Windows)
- 65Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 66Control Printer Driver settings (only available for Windows)
- 67Discover the MAC address of the Brother network card
- 68I cannot print from my computer via USB.
- 69No Toner
- 70Color offset
- 71In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 72Toner scatter or toner stain
- 73I cannot connect my machine to a Windows 11 computer via USB.
- 74I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 75I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 76I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 77When I print images, the quality is not good (Linux)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 80The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 81Install the Brother Mobile Connect application (for mobile device)
- 82Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 83What is the difference between the toner cartridge and the drum unit?
- 84Toner smears easily
- 85When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 86Check the Node Name of the Brother machine
- 87Horizontal coloured lines appear on the page
- 88Uninstall the Brother Software and Drivers (Windows)
- 89A security warning appears when accessing Web Based Management via HTTPS.
- 90I cannot install Brother drivers on Debian 10 or later (Linux)
- 91The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 92I am unable to print from a client PC to a printer on a print server. (Linux)
- 93I cannot print using my Brother machine on a wired network (Windows/macOS)
- 94Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 95Protect your Brother machine against unauthorised access over the network
- 96How to identify your Operating System (OS).
- 97Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 98Where can I find my Brother machine's serial number?
- 99I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 100Where can I download Brother iPrint&Scan application for Mac?