FAQs & Troubleshooting
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116 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51No Toner
- 52Cannot Detect
- 53In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 54Drum !
- 55Out of Memory
- 56Can I use non-Brother or third party supplies with the Brother machine?
- 57Uninstall the Brother Software and Drivers (Windows)
- 58Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 59Update the Driver or Firmware for your Brother machine
- 60I get a TS error when trying to print on a wireless network.
- 61The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 62I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 63Important points you need to confirm before configuring your Brother machine for a wireless network.
- 64Ghosting images
- 65Can I send a print job to multiple machine email addresses using Email Print?
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Wrong Toner or Wrong Toner Cartridge
- 68Control Printer Driver settings (only available for Windows)
- 69"Offline" appears on the Status Monitor. (Windows)
- 70Open the Control Panel (For Windows)
- 71Supported models of Universal Printer Driver for PCL
- 72Toner Ended
- 73Toner specks
- 74Where can I find my Brother machine's serial number?
- 75What is the recommended paper?
- 76I cannot connect my machine to a Windows 11 computer via USB.
- 77A security warning appears when accessing Web Based Management via HTTPS.
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79When I print images, the quality is not good (Linux)
- 80Where can I download Brother iPrint&Scan application for Mac?
- 81My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 82The downloaded driver's name is different from my machine's name. (Linux)
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 85I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 86Open the Status Monitor (Windows)
- 87When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 88Lines across the page
- 89Black lines down the page
- 90I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 91I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93The driver installation finished successfully but I cannot print. (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96Access Web Based Management *
- 97Reset the Drum Counter *
- 98Check the firmware version.
- 99Protect your Brother machine against unauthorised access over the network
- 100I cannot find some option in the Printing preferences. (For Windows)