FAQs & Troubleshooting
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194 Results
- 51Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 52Configure Email Sending Using Web Based Management
- 53A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 54"Offline" appears on the Status Monitor.
- 55My Brother machine has no power.
- 56I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 57I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 58I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 59I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61I cannot install Brother drivers on Debian 10 or later (Linux)
- 62I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 63Brother iPrint&Scan cannot find my Brother machine (macOS)
- 64What driver package format is supported by my Linux distribution?
- 65Cannot print after a Windows 10 update (June 2020)
- 66Check the remaining ink or toner level (Linux)
- 67My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 70Large characters are printed incorrectly. (Linux)
- 71The driver installation finished successfully but I cannot print. (Linux)
- 72Wireless setup is requesting a WPS PIN to complete the setup
- 73Clean the Machine
- 74I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 75I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 76I am unable to print from a client PC to a printer on a print server. (Linux)
- 77I want to print using CUPS while keeping SELinux enabled. (Linux)
- 78I cannot print using my Brother machine on a wired network (Windows/macOS)
- 79No Paper T1
- 80Wrong Toner
- 81Update the Driver or Firmware for your Brother machine
- 82I get a TS error when trying to print on a wireless network.
- 83I cannot print on a wireless (Wi-Fi) network (Windows)
- 84Create a Certificate Signing Request (CSR)
- 85Set the Setting Lock Password
- 86Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 87After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 88How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 89Turn On Setting Lock
- 90Change the Setting Lock Password
- 91Load Paper in the Paper Tray
- 92Change machine settings from your computer.
- 93Restrict computers that can access the Brother machine.
- 94Control Printer Driver settings (only available for Windows)
- 95Send an Email with User Authentication
- 96Print Documents Securely Using SSL/TLS
- 97Manage Your Network Machine Securely Using Web Based Management
- 98Manage Multiple Certificates
- 99Import a Certificate and Private Key
- 100Install a Certificate on Your Brother Machine