FAQs & Troubleshooting
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174 Results
- 51Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 52I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 53Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 54Can I print from or scan to Android™ Smartphone?
- 55I cannot print from my computer via USB.
- 56I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 57Gray background
- 58Faint
- 59Turn the Toner Save Mode on or off.
- 60I cannot install Brother drivers on Debian 10 or later (Linux)
- 61Check the remaining ink or toner level (Linux)
- 62I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 63Connect the power cord
- 64Install the built-in drivers (For Windows 8 and Windows 10)
- 65Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 66Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 67Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 68Change the printer driver settings (Windows/macOS)
- 69Self-Diagnostic
- 702-sided Disabled
- 71TONER ENDED
- 72When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 73Envelope creases
- 74What can happen if the wrong paper is used in your machine.
- 75Cancel print jobs using the printer control panel.
- 76Uninstall the Brother Software and Drivers (Windows)
- 77Clear paper jams.
- 78Black lines down the page
- 79I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 80I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 81The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 82I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 83Update the Driver or Firmware for your Brother machine
- 84Set up a Brother machine and your mobile device on a wireless network
- 85Windows 10 Support Information
- 86Use the Network Connection Repair Tool (Windows)
- 87Open the Status Monitor
- 88Printing/ Scanning with a mobile device
- 89What is the difference between the toner cartridge and the drum unit?
- 90Important points you need to confirm before configuring your Brother machine for a wireless network.
- 91Print the WLAN report
- 92Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 93Poor fixing
- 94I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 95Lines across the page
- 96White lines, bands or ribbing across the page
- 97White lines across the page
- 98Change the sleep time setting
- 99All black
- 100My machine prints documents in inverted colors after updating to Android™ 14.