FAQs & Troubleshooting
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170 Results
- 51In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 52My Brother machine misfeeds paper.
- 53White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 54I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 55Printouts are faint.
- 56Replace the toner cartridge.
- 57Print on envelopes.
- 58Cannot print after a Windows 10 update (June 2020)
- 59I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 60All print jobs are aborted and nothing is printed. (Linux)
- 61I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 62I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 63I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 64To install the printer driver easily using a tool. (Linux)
- 65The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 66I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 67The printer status is Offline or Paused.
- 68I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 69Using the PING command to troubleshoot problems.
- 70What is Status Monitor and how can I turn it on?
- 71The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 72Why is the Status light (led) red and the Paper light (led) flashing?
- 73I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 74Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 75Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 76I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 77I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 78I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 79Printouts have a curl or wave.
- 80White lines appears down the page.
- 81What do the LED indications mean?
- 82Replace the drum unit.
- 83What can happen if the wrong paper is used in your machine.
- 84When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 85How do I change the print server password?
- 86Uninstall the printer drivers (For Windows)
- 87Where do I find the complete User's Guide?
- 88Print command (cupswrapper) (Linux)
- 89I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 90When printing with monochrome laser printer, the print position shifts. (Linux)
- 91I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 92I cannot print from my computer via USB.
- 93I cannot print from my computer via network. (For Windows)
- 94How do I check the driver version in Windows® (PCL Printer Driver)?
- 95The print speed slows down.
- 96How do I print on transparencies etc?
- 97When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 98Why does the Drum LED blink?
- 99When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 100Black toner marks appear across the page.