FAQs & Troubleshooting
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227 Results
- 51Sometimes the wireless network connection is lost (disabled).
- 52Clean the corona wire
- 53My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 54Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 55Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 56Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 57Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 58Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 59I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 60No Tray
- 61Size Error
- 62Calibrate
- 63The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 64Cartridge Error
- 65Duplex Disabled
- 66The printer status is Offline or Paused.
- 67Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 68Carry out calibration to improve the color density
- 69Out of Memory
- 70Drum End Soon
- 71Replace WT Box
- 72Jam Rear
- 73Envelope creases
- 74Replace Drum
- 75What can happen if the wrong paper is used in your machine.
- 76When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 77Replace Toner
- 78My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 79I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 80I just setup my Brother machine and my printed pages are light or faded on one side.
- 81I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 82In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 83Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 84Cannot print after a Windows 10 update (June 2020)
- 85Large characters are printed incorrectly. (Linux)
- 86To install the printer driver easily using a tool. (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88I get a TS error when trying to print on a wireless network.
- 89Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 90Windows 10 Support Information
- 91The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 92Enable the Brother machine's network interface.
- 93Check the firmware version.
- 94I cannot find some option in the Printing preferences. (For Windows)
- 95The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 96Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97How to identify your Operating System (OS).
- 98Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 99The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 100Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)