FAQs & Troubleshooting
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218 Results
- 51When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 52I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 53What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 54'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 55How do I replace the Waste toner box?
- 56"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 57"JAM MP TRAY" error appears on the LCD. What should I do?
- 58What kind of memory can I use?
- 59Printouts have a curl or wave.
- 60Printouts have wrinkles.
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62Replace the drum unit.
- 63What is the unprintable area per page?
- 64How do I disable the APIPA protocol?
- 65Replace the toner cartridge
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 67I cannot print from my computer via USB.
- 68I cannot print over a network using the XML Paper Specification Printer Driver.
- 69Uneven density appears periodically in the horizontal direction.
- 70Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 71I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 72The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 73Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 74What is Brother iPrint&Scan?
- 75Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 76What is the difference between the toner cartridge and the drum unit?
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 78I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 79I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 80What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 81What are supported file formats for the direct print feature?
- 82Is my Brother machine compatible with Windows Vista?
- 83How do I clean the Drum Unit?
- 84I cannot connect to the print server using my web browser. What should I do?
- 85Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 86What is the best printer driver to use-the PCL or BR-Script driver?
- 87I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 88My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Open the Status Monitor
- 91I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 92Important points you need to confirm before configuring your Brother machine for a wireless network.
- 93When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 94Can I print from or scan to Android™ Smartphone?
- 95Can I print from and scan to iPhone, iPod touch and iPad?
- 96The error message "Print Unable 72" appears on the LCD. What should I do?
- 97I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 98The print speed is very slow when I use XML Paper Specification Printer Driver.
- 99When I print directly from the USB flash drive only an error page prints. What can I do?
- 100How do I print data directly from the USB flash memory drive?