FAQs & Troubleshooting
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174 Results
- 51I cannot install Brother drivers on Debian 10 or later (Linux)
- 52Protect your Brother machine against unauthorised access over the network
- 53I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 54Can I print on transparencies e.g. for overhead projectors?
- 55Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 56Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 57Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 58Can I print from Android™ Smartphone?
- 59Change the printer driver settings (Windows/macOS)
- 60Registration or Registration failed.
- 61Clean the paper pick-up roller
- 62No Paper
- 63Drums End Soon/ Drum End Soon(X)
- 64Clean the corona wire (video instructions available)
- 65What is the BRAdmin Professional software used for?
- 66Enable the Brother machine's network interface.
- 67Open the Control Panel (For Windows)
- 68Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 69I cannot install the driver when using the Driver Install Tool. (Linux)
- 70Add your Brother machine with AirPrint (macOS)
- 71What driver package format is supported by my Linux distribution?
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 74How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 75I cannot save a file downloaded from the Brother support website (For Windows)
- 76Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 77"Offline" appears on the Status Monitor.
- 78What is Brother iPrint&Scan?
- 79A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 80No Belt Unit
- 81Out of Memory
- 82Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 83Envelope creases
- 84White streaks or bands down the page
- 85What can happen if the wrong paper is used in your machine.
- 86White spots or hollow print
- 87I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 88When I print images, the quality is not good (Linux)
- 89Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 90I want to print using CUPS while keeping SELinux enabled. (Linux)
- 91I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 92Printing/ Scanning with a mobile device
- 93The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 94Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 95Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 96Missing thin lines in images
- 97Clean the LED head
- 98What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 99Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 100In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?