FAQs & Troubleshooting
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149 Results
- 51Print command (LPR) (Linux)
- 52I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 53Open the Control Panel (For Windows)
- 54Install the built-in drivers (For Windows 8 and Windows 10)
- 55What is the difference between the toner cartridge and the drum unit?
- 56I cannot update the firmware.
- 57In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 58When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 59Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 60Printouts have toner specks.
- 61How can I clean the inside of the printer?
- 62White lines appear across the page.
- 63Printouts are with gray background.
- 64What is APIPA?
- 65I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 66Download a file from the "Downloads" section and save it to Windows 8 computer.
- 67The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 68What is the Network Shared printing?
- 69Can I print from or scan to Android™ Smartphone?
- 70I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 71Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 72The paper is skewed when it's printed.
- 73What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 74When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 75I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 76How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 77The printer does not feed paper from the manual feed slot.
- 78How can I change the printer settings?
- 79How do I print a list of the internal fonts?
- 80When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 81After I installed Sun JavaVM, some applications will not work correctly.
- 82How do I print a Test page?
- 83Drum Life End Soon
- 84What is a "Generic PCL Driver"?
- 85Printouts have a curl or wave.
- 86Printouts have wrinkles or creases.
- 87Black toner marks appear across the page.
- 88White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 89White lines appears down the page.
- 90Lines appears across the page.
- 91I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 92Can I print using the IPP protocol on Windows XP?
- 93How do I factory reset the print server?
- 94How do I disable the APIPA protocol?
- 95What is the recommended paper?
- 96Replace the toner cartridge
- 97How do I print envelopes from the manual feed slot in Windows® applications?
- 98How can I activate/deactivate the Toner Save Mode?
- 99The image is ghosted.
- 100White spots appear in areas of dense black printing.