FAQs & Troubleshooting
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236 Results
- 51Scan multiple pages into one file instead of each scan being saved as a separate file.
- 52I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 53Jam 2-sided
- 54I cannot save a file downloaded from the Brother support website (For Windows)
- 55Copied images or documents appear lighter or darker than the original document.
- 56What driver package format is supported by my Linux distribution?
- 57When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 58Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 59Load paper in the paper tray
- 60Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 61I cannot print from my computer via USB.
- 62Size Error DX or Size Error 2-sided
- 63When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 64Drum !
- 65I can print but cannot scan via network. (For Windows)
- 66I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 67I cannot find some options in the Print dialog box (macOS 11 or later)
- 68I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 69Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 70Scan from the Brother iPrint&Scan application using Windows Phone.
- 71Jam Rear (With Video Instructions)
- 72White lines across the page
- 73What is the recommended paper?
- 74The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 75Print Unable or Print Unable XX
- 76Update the Driver or Firmware for your Brother machine
- 77Protect your Brother machine against unauthorised access over the network
- 78Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 79I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 80Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 81Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 82Smudges on printed pages (Poor fixing)
- 83Open the Control Panel (For Windows)
- 84Uninstall the Brother Software and Drivers (Windows)
- 85I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 86Where can I download Brother iPrint&Scan application for Mac?
- 87Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 88Install the built-in drivers (For Windows 8 and Windows 10)
- 89Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 90Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 91What is AirPrint?
- 92Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 93Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 94What is Toner Continue Mode?
- 95Discover the MAC address of the Brother network card
- 96Clean the paper pick-up roller
- 97I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 98I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 99Connect the power cord
- 100Important points you need to confirm before configuring your Brother machine for a wireless network.