FAQs & Troubleshooting
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284 Results
- 5104/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5204/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5304/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5404/01/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5503/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 5603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5801/06/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5911/10/2021Open the Control Panel (For Windows)
- 6010/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6103/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6202/10/2021How do I replace the belt unit?
- 6302/10/2021How do I replace the waste toner box?
- 6402/10/2021Replace the drum unit.
- 6502/10/2021Replace the toner cartridge
- 6601/19/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6712/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6810/22/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 6907/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7007/16/2020Cannot print after a Windows 10 update (June 2020)
- 7107/06/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7207/06/2020Scan using XSane or GIMP (Linux)
- 7307/06/2020Important points for specifying the scan area (Linux)
- 7407/06/2020What driver package format is supported by my Linux distribution?
- 7506/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7605/13/2020Configure scan settings without administrator privileges (Linux)
- 7705/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7805/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7904/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 8004/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 8104/06/2020Delete a network scanner entry. (Linux)
- 8204/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 8301/06/2020When I print images, the quality is not good (Linux)
- 8412/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8512/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8611/27/2019Print command (LPR) (Linux)
- 8711/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8810/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 8910/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9010/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9110/29/2019Pre-Required Procedures (Linux)
- 9210/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 9310/29/2019Large characters are printed incorrectly. (Linux)
- 9410/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 9510/23/2019To install the printer driver easily using a tool. (Linux)
- 9607/25/2019Vertical colored streaks or bands appear on the page.
- 9706/12/2019Uninstall printer drivers (Linux)
- 9803/22/2019Protect your Brother machine against unauthorised access over the network
- 9903/07/2019What is Brother iPrint&Scan?
- 10001/30/2019Print command (cupswrapper) (Linux)