FAQs & Troubleshooting
Latest |
80 Results
- 5105/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5205/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 5305/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5405/14/2020How do I type symbols?
- 5505/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5605/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 5705/11/2020Why doesn't my machine turn on when Power key is pressed?
- 5805/07/2020How to use a 9/64" (3.5 mm) wide tape
- 5904/27/2020How do I clear the display?
- 6004/21/2020How do I print multiple lines and how many lines can I print?
- 6104/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6203/31/2020The fabric tape became detached after washing.
- 6303/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6412/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 6506/26/2019How do I print vertically?
- 6606/26/2019How do I change the size of characters?
- 6703/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 6803/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 6901/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 7001/17/2019The driver downloaded from the website cannot be installed.
- 7111/29/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 7211/19/2018Dots " : " are printed before the text. Why?
- 7308/16/2018Can my printer use TZ/TZe tapes?
- 7408/03/2018Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 7502/21/2018What is the difference between the Auto Format command and the Apply Layout Style command?
- 7612/22/2017The top and base layers of the laminated tape are misaligned.
- 7704/07/2015Why do stripes appear on my label?
- 7808/09/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 7908/20/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8006/27/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)