FAQs & Troubleshooting
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367 Results
- 51Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 52Can I use voice mail on the same line as my Brother machine?
- 53Can I transfer faxes to the PC when my machine has a mechanical problem?
- 54I cannot send a fax using PC-FAX (Windows 10)
- 55I cannot print using my Brother machine on a wireless network (Mac)
- 56Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 57The edge of glossy paper is smudged.
- 58Configure a cover page for PC-FAX.
- 59Where can I find the ink cartridges for my new Brother machine?
- 60Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 61When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 62I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 63My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 64When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 65I still receive the error message "Paper Jam" after I removed the jammed paper.
- 66Change the number of times my Brother machine rings before it answers.
- 67I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 68I cannot print using my Brother machine on a wireless network (Windows)
- 69The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 70Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 71Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 72The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 73Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 74Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 75I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 76I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 77How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 78Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 79Open the Status Monitor
- 80Can I change the amount of time my Brother machine stays in each mode?
- 81When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 82The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 83Images of the thumbnail page from the media (memory) card won't print.
- 84I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 85Add your Brother machine with AirPrint (macOS)
- 86Uninstall the scanner driver. (Linux)
- 87When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 88Scan from the Brother iPrint&Scan application using Windows Phone.
- 89Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 90I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 91A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 92The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 93Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 94Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 95Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 96The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 97Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 98Out of Fax Memory
- 99Unable to Scan AX
- 100Ink Absorber Full