FAQs & Troubleshooting
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218 Results
- 51Windows 7 Support Information
- 52I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 53I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 54Scan an image and insert it in a Windows XP application
- 55Scan a document in Windows 8 and Windows 10.
- 56I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 57What is Distinctive Ring and how do I program it?
- 58The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 59What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 60When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 61Can I print from DOS applications?
- 62Replace the drum unit.
- 63I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 64When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 65When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 66I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 67Replace the toner cartridge.
- 68What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 69I'm using Macintosh®. What are the settings in the Scanner window used for?
- 70I'm using Macintosh. What is the PreScan option used for?
- 71I cannot install the driver when using the Driver Install Tool. (Linux)
- 72Configure the Scan to Email Feature (Linux)
- 73Scan using XSane or GIMP (Linux)
- 74The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 75I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 76Large characters are printed incorrectly. (Linux)
- 77When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 78I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 79Command List of brscan. (Linux)
- 80Delete a network scanner entry. (Linux)
- 81How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 84I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 85I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 86Send a fax using PC-FAX with LPD/LPRng (Linux)
- 87To install the printer driver easily using a tool. (Linux)
- 88I want to print using CUPS while keeping SELinux enabled. (Linux)
- 89Windows 10 Support Information
- 90I cannot print from my computer via network. (For Macintosh)
- 91I can print but cannot scan via network. (For Macintosh)
- 92I can print but cannot scan via network. (For Windows)
- 93I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 94Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 95When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 96How do I uninstall MFL Pro Suite for Windows® 98 users?
- 97How do I uninstall MFL Pro Suite for Windows® Me users?
- 98I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 99I cannot use the "Modules Update" button on Web BRAdmin.
- 100In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?