FAQs & Troubleshooting
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227 Results
- 51My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 52When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 53I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 54What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 55How do I install the Optional Tray Module?
- 56What is the BRAdmin Professional software used for?
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58Cancel a fax job waiting in my Brother machine's memory.
- 59I am experiencing problems receiving faxes. What can I do?
- 60How do I program the date and time?
- 61What does "MACHINE ERROR XX" mean?
- 62I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 63When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 64I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 65Paper size settings are unavailable when I print from OpenOffice (Linux)
- 66I cannot send a fax using PC-FAX (Windows 10)
- 67How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 68Send a fax using PC-FAX with LPD/LPRng (Linux)
- 69Uninstall printer drivers (Linux)
- 70A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 71Send a PC-FAX
- 72I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 73Change the printer driver settings (Windows/macOS)
- 74The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 75I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 76When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 77Scan a document from the Windows Vista Photo Gallery
- 78When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 79Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 80Scan a document from a Windows XP application
- 81The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 82Uninstall the drivers. (Mac OS X 10.5)
- 83Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 84The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 85I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 86Can I reduce the size of a received fax on this machine?
- 87What is the "Station ID" and how do I set it?
- 88Replace the drum unit.
- 89What can happen if the wrong paper is used in your machine.
- 90When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 91Can I buy any MICR toner?
- 92I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 93Replace the toner cartridge.
- 94My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 95Print the Network Configuration page
- 96I cannot install Brother drivers on Debian 10 or later (Linux)
- 97Configure the Scan to Email Feature (Linux)
- 98My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 99I installed scan-key-tool, but it does not work. (Linux)
- 100I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)